Why We’re Different From Other Laptop Repair Services:
PhillyHelpDesk.com is a Philadelphia-based, locally owned, client-focused company. We are a full service Laptop Repair facility that offers competitive rates for any brand of Laptop, Notebook, or Tablet: PC and Mac. We take pride in our ability to provide an accurate diagnosis, and then propose a plan of action that gives our clients the most economically feasible options available. Our Standard Service turnaround is faster than most of our competitors, and our Express Service may have you up and running in hours, not days. You’ll appreciate our honesty and reliability. We certify a no pressure – stress free, experience, and we’ll clearly communicate with you during the entire repair process.
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Posted 3 years, 5 months ago. Add a comment
Why We’re Different From Other Apple Computer Repair Services
PhillyHelpDesk.com is a Philadelphia-based, locally owned, client-focused company. We are a full service Apple computer repair shop that offers competitive rates for any brand of Apple computer. We take pride in our ability to provide an accurate diagnosis, and then propose a plan of action that gives our clients the most economically feasible options available. Our Standard Service turnaround is faster than most of our competitors, and our Express Service may have you up and running in hours, not days. You’ll appreciate our honesty and reliability. We certify a no pressure – stress free, experience, and we’ll clearly communicate with you during the entire repair process
Hardware Support
- Out of warranty Apple repair & hardware upgrades
- Apple repair and hardware support for all generations of Apple laptop and desktop equipment including all MacBook Pro, PowerBooks, iBooks, iMacs, eMacs, G3′s, G4′s, and G5′s, any PowerMac, or Performa machines, iPods, iPhones and more
- Peripheral Trouble-Shooting – i.e. scanners, printers, cameras, iPod, iPhone
Software Support
- Mac OS 9 and OS X installation, troubleshooting, cleanup, re-installation
- Mac OS Transition/migration
- Mac OS upgrades
- Messaging/e-mail trouble-shooting
- Internet connection trouble-shooting
- Mac-to-Mac and PC-to Mac conversion assistance
- Software support, installation & trouble-shooting for all Apple applications
Networking Services
- Apple and Apple/Windows network setup and administration
- Network backup & data protection
- Wireless AirPort (and other wireless equipment) installation, setup and troubleshooting
- Printer networking and sharing
PhillyHelpDesk.com offers networking solutions
Training & Support
- Basic and advanced Mac operating systems
- Basic and advanced Apple applications
- E-mail and internet use
- Backing up and managing files
Onsite Apple Repair and Support
PhillyHelpDesk.com will come to you! We’ll go to your office or home to work on your Apple equipment, whether you have one computer or 100. We also work on mixed Mac/Windows networks.
Apple Data Recovery
We provide professional Data Recovery service for all Storage Media including Hard Drives, Servers, Tape Backup, Removable Media, USB/Firewire Drives and more.
Run Windows on your Mac, but not with BootCamp!
We can show you how to run Windows, and Linux side-by-side with Mac OS X on any Intel-powered Mac, without rebooting.
Run Windows programs like native Mac applications.
- Open Windows files with Mac programs and Mac files in Windows programs.
- Share files and folders between Windows and Mac OS X
- Browse through Windows folders and access files without launching
- Use any and all hardware designed for PC only
- Run PC games on a Mac with support for 3D graphics
Apple Training & Instruction
Basic to advanced instruction for all Mac Operating Systems, applications, Internet use, data back-up and file management. Learn how to run Windows or Linux on a Mac.
Posted 3 years, 5 months ago. Add a comment
Remote Assistance - N/A
Pickup & Delivery – $49.99
On-Site – $99.99
- Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner.
- Install any included software that is necessary for functionality on one computer.
- Configure the PC component for applicable use.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $29.99
Pickup & Delivery – $49.99
On-Site – $99.99
- Determine computer compatibility for, install/repair and configure 1 software title .
- Perform necessary software updates.
- Create desktop, start menu and quick launch bar access shortcuts.
* Software NOT included
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Remote Assistance - $99.99
Pickup & Delivery – $149.99
On-Site – $199.99
- Transfer your data to your new computer or other media.
- Install and configure online data backup.
- Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs.
- Create initial backup.
- Transfer data from your computer to a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer.
- Creation of a Windows System Restore Point.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $49.99
Pickup & Delivery – N/A
On-Site – $99.99
- Setup and configuration of your new printer – covers both local and network printers.
- Resolution of your printer issue to get it printing properly again.
- Answer any questions you have about printer features and functions.
- Help with wireless printers setup.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $49.99
Pickup & Delivery – $69.99
On-Site – $129.99
- Connect one existing and active email account to a computer or mobile phone.
- Reduce spam and protect against spyware and phishing emails.
- Troubleshoot an existing email account.
- Includes repair, configure and update the e-mail client.
* Must have all necessary passwords available and a working internet connection.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - N/A
Pickup & Delivery – $74.99
On-Site – $149.99
- Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers.
- Organize wires and cables with your cable ties (ties not included).
- Install one new software application (software not included).
- Install one peripheral or external device (device not included).
- Configure your new computer to access your existing Internet account and one existing e-mail account.
- Test your computer to make sure it is functioning properly
- Back up or transfer your computer data (up to 10 GB) to another medium (e.g., CD or DVD, internal or external hard drive, network-attached storage or another computer) and Import the data into an installed program or location.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $69.99
Pickup & Delivery – $99.99
On-Site – $199.99
- Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
- Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
- Remove unwanted programs and trialware Create desired user accounts (if applicable).
- Test and verify PC hardware and software functionality.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $49.99
Pickup & Delivery – N/A
On-Site – $99.99
- Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use from others.
- Configure internet, including ISP (internet service provider)
- Install and configure networking adapter on 2 computers/devices – (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.).
- Secure network from neighbors and outsiders.
- Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.).
- VoIP (voice over IP) set up and optimization.
- Repair network and internet connectivity if necessary.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - N/A
Pickup & Delivery – $99.99
On-Site – $199.99
- Comprehensive data backup with archiving to external hard drive.
- Reinstallation of Operating System and latest device drivers.
- Installation of the latest service packs and all critical updates.
- Installation of all client supplied software titles.
- Complete hardware diagnostic check.
- Advanced hard drive and memory error testing.
- Thorough cleaning of entire computer system inside and out.
- Internal dust removal especially from CPU and Exhaust fans.
- Restoration of data back to computer system from extenal hard drive.
- Restoration of Email accounts including address book.
- Optimization of Internet settings with browsers favorites restored.
- Up to 1 hour of setup and instruction included.
- Reconnection to printers, scanners etc. with latest software & drivers.
- 30 day unconditional guarantee (excludes hardware failure).
- Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others.
- Configure internet, including ISP (internet service provider).
- Secure network.
- Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.).
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $69.99
Pickup & Delivery – $99.99
On-Site – $149.99
- Install antivirus and antispyware software with current definitions and application updates.
- Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
- Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
- Remove unwanted programs and trialware.
- Create desired user accounts (if applicable).
- Test and verify PC hardware and software functionality
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $74.99
Pickup & Delivery – $99.99
On-Site – $199.99
- Install antivirus and antispyware software with current definitions and application updates.
- Remove all viruses, spyware, malware and rootkits on the computer .
- Repair any operating system issues (boot issues, blue screens, etc.) using industry standard tools.
- Apply system tweaks and modifications.
- Perform operating system critical updates.
- Test operating system for proper functionality.
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Posted 3 years, 6 months ago. Add a comment
