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Online Backup – Piece of mind for the price of a beer!

Until recently, there has been one problem with my home setup: backups. Yes, I’ve been taking regular backups of the websites and the databases, but those backups have been sitting in a hard drive only one foot away from the server itself. So if my place were to burn down, both the server and the backups would be gone. If someone robbed me, they would probably take the server and the backup drive. What good are backups if they’re in the same building as the source computer? Not very good at all, I say.

A few weeks ago, I discovered Mozy.

Mozy is an online remote backup service that gives you up to 2 GB of space on their servers for FREE where you can backup your files. Even better, it will keep the backups up-to-date automatically, similar to the way Mac OS X’s Time Machine works. I’m a huge fan of Time Machine, and wish that Windows had something as elegant. Mozy comes close. Instead of keeping a huge archive of backups like Time Machine, Mozy keeps a backup of only the latest versions of files. This will probably be good enough for most users’ needs.

If you need more than 2 GB of space for your backups, Mozy offers monthly and yearly payment plans for as low as US$4.95 a month. For businesses, there are Mozy Pro plans. I’ve been more than happy with the MozyHome free plan, so give that a try before deciding whether a monthly plan is for you.

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Posted 1 year, 12 months ago.

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Residential Services

At PhillyHelpDesk.com, we understand how important the role of the computer can be in a residential setting. In addition to any issues with individual computers, setting up a home network to connect Macs, PCs, portable computers, and printers in a simple and useful environment can be a challenge. We’ll work with you to provide a solution that meets your needs and your budget.

Networking is not the only difficulty a home user can face. An inoperable or poorly performing computer in a residential setting can be devastating. Our goal at PhillyHelpDesk.com is to get your computer running well so that you can get back to doing what you need to do, while striving to keep your data safe and secure. We can help save priceless photo memories from a family vacation or crucial documents for a home office.

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Posted 2 years, 2 months ago.

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Technology Consulting

Remote Assistance -   $99.99

Pickup & Delivery – N/A

On-Site – $199.99

  • Visit your location to design a lifestyle solution with you
  • Review your current devices.
  • Recommend integration options, upgrades and purchases.
  • Apply the cost of the consultation to a discount on resulting service and product purchases.

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    Posted 2 years, 2 months ago.

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    Hardware Install

    Remote Assistance -  N/A

    Pickup & Delivery – $49.99

    On-Site – $99.99

    • Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner.
    • Install any included software that is necessary for functionality on one computer.
    • Configure the PC component for applicable use.

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    Posted 2 years, 2 months ago.

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    Software Install

    Remote Assistance -  $29.99

    Pickup & Delivery – $49.99

    On-Site – $99.99

    • Determine computer compatibility for, install/repair and configure 1 software title .
    • Perform necessary software updates.
    • Create desktop, start menu and quick launch bar access shortcuts.

    * Software NOT included

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    Posted 2 years, 2 months ago.

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    Data Backup

     

    Remote Assistance -  $99.99

    Pickup & Delivery – $149.99

    On-Site – $199.99

    • Transfer your data to your new computer or other media.
    • Install and configure online data backup.
    • Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs.
    • Create initial backup.
    • Transfer data from your computer to a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer.
    • Creation of a Windows System Restore Point.

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    Posted 2 years, 2 months ago.

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    Printer Help

    Remote Assistance -  $49.99

    Pickup & Delivery – N/A

    On-Site – $99.99

    • Setup and configuration of your new printer – covers both local and network printers.
    • Resolution of your printer issue to get it printing properly again.
    • Answer any questions you have about printer features and functions.
    • Help with wireless printers setup.

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    Posted 2 years, 2 months ago.

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    Email Support

    Remote Assistance -  $49.99

    Pickup & Delivery – $69.99

    On-Site – $129.99

    • Connect one existing and active email account to a computer or mobile phone.
    • Reduce spam and protect against spyware and phishing emails.
    • Troubleshoot an existing email account.
    • Includes repair, configure and update the e-mail client.

    * Must have all necessary passwords available and a working internet connection.

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    Posted 2 years, 2 months ago.

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    Computer Setup (new or old)

    Remote Assistance -  N/A

    Pickup & Delivery – $74.99

    On-Site – $149.99

    • Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers.
    • Organize wires and cables with your cable ties (ties not included).
    • Install one new software application (software not included).
    • Install one peripheral or external device (device not included).
    • Configure your new computer to access your existing Internet account and one existing e-mail account.
    • Test your computer to make sure it is functioning properly
    • Back up or transfer your computer data (up to 10 GB) to another medium (e.g., CD or DVD, internal or external hard drive, network-attached storage or another computer) and Import the data into an installed program or location.

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    Posted 2 years, 2 months ago.

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    Computer Tune-Up

    Remote Assistance -  $69.99

    Pickup & Delivery – $99.99

    On-Site – $199.99

    • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
    • Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
    • Remove unwanted programs and trialware Create desired user accounts (if applicable).
    • Test and verify PC hardware and software functionality.

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    Posted 2 years, 2 months ago.

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    Wireless Networking Repair

    Remote Assistance -  $49.99

    Pickup & Delivery – N/A

    On-Site – $99.99

    • Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use from others.
    • Configure internet, including ISP (internet service provider)
    • Install and configure networking adapter on 2 computers/devices – (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.).
    • Secure network from neighbors and outsiders.
    • Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.).
    • VoIP (voice over IP) set up and optimization.
    • Repair network and internet connectivity if necessary.

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    Posted 2 years, 2 months ago.

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    Operating System Reinstall

    Remote Assistance -  N/A

    Pickup & Delivery – $99.99

    On-Site – $199.99

    • Comprehensive data backup with archiving to external hard drive.
    • Reinstallation of Operating System and latest device drivers.
    • Installation of the latest service packs and all critical updates.
    • Installation of all client supplied software titles.
    • Complete hardware diagnostic check.
    • Advanced hard drive and memory error testing.
    • Thorough cleaning of entire computer system inside and out.
    • Internal dust removal especially from CPU and Exhaust fans.
    • Restoration of data back to computer system from extenal hard drive.
    • Restoration of Email accounts including address book.
    • Optimization of Internet settings with browsers favorites restored.
    • Up to 1 hour of setup and instruction included.
    • Reconnection to printers, scanners etc. with latest software & drivers.
    • 30 day unconditional guarantee (excludes hardware failure).
    • Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others.
    • Configure internet, including ISP (internet service provider).
    • Secure network.
    • Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.).

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    Posted 2 years, 2 months ago.

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    Security and Performance Overhaul

    Remote Assistance -  $69.99

    Pickup & Delivery – $99.99

    On-Site – $149.99

    • Install antivirus and antispyware software with current definitions and application updates.
    • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
    • Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
    • Remove unwanted programs and trialware.
    • Create desired user accounts (if applicable).
    • Test and verify PC hardware and software functionality

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    Posted 2 years, 2 months ago.

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    Virus and Spyware Removal

    Remote Assistance -  $74.99

    Pickup & Delivery – $99.99

    On-Site – $199.99

    • Install antivirus and antispyware software with current definitions and application updates.
    • Remove all viruses, spyware, malware and rootkits on the computer .
    • Repair any operating system issues (boot issues, blue screens, etc.) using industry standard tools.
    • Apply system tweaks and modifications.
    • Perform operating system critical updates.
    • Test operating system for proper functionality.

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    Posted 2 years, 2 months ago.

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