Are you tired of working around your computer systems? Let us help your computers work for you. PhillyHelpDesk.com specializes in helping small businesses with technology. We are dedicated to quality service and treat our customer’s computer systems as though they were our own. Please read some of our customer comments and testimonials on leading independent review services including CitySearch.com, Yelp.com, DexKnows.com, SuperPages.com, and MyHuckleBerry.com.
We provide onsite technical support services for business professionals, business owners, and small and medium-sized businesses. We can troubleshoot all office computing issues ranging from email functions to securing networks, from performing backups to resolving any hardware or software issue you may encounter. Help ensure your success by protecting your hardware investment with dependable service from PhillyHelpDesk.
Data & System Protection
Computers are like cars, they must be regularly cleaned and optimized to prevent major problems from occurring. Backing up data is critically important for a business. Let us work with you to implement a backup plan that will quickly restore sanity in the event of a crash.
Technology Purchasing
Be sure you are making the right decisions when planning a major tech purchase. The exact equipment needed to accomplish your business goals is not always clear, but we can shine some light on the situation. Just tell us what you want to accomplish and we’ll find you the right system(s). We have no brand loyalty, so if a company or system isn’t up to par, we’ll let you know before you find out the hard way.
Web Presence
Whatever your online goals may be, we can help you reach them. If you don’t have a site yet, we can get you one that fits your company’s specific goals and budget. Or if you have an existing website that you want to refine, refocus, overhaul, or upgrade, we can help with that too. Our staff members have a 10+ years of Internet experience; we’ve been there for the entire dot-com ride.
Staff Training
We’re happy to train employees, guarding against the financial expenditure of staff members struggling to accomplish computer tasks in a timely fashion. More importantly we stress safe computing habits, such as performing routine data backups and keeping systems in good working order through proper maintenance.
Privacy & Security
Keep your company computers free from ads and secure from prying eyes. Many programs you or staff members install can be bundled with software that spies on your computer use for marketing purposes, identity theft, or fraud. Learn safe computing practices like how to keep the sensitive information stored on your PC safe. Having the latest virus protection installed is of paramount importance. On average, one in seven e-mail messages contains malicious code. Websites can spread viruses simply by browsing them.
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Posted 3 years, 5 months ago. Add a comment
Remote Assistance - $99.99
Pickup & Delivery – N/A
On-Site – $199.99
- Visit your location to design a lifestyle solution with you
- Review your current devices.
- Recommend integration options, upgrades and purchases.
- Apply the cost of the consultation to a discount on resulting service and product purchases.
http://www.phillyhelpdesk.com
Posted 3 years, 6 months ago. Add a comment
Remote Assistance - N/A
Pickup & Delivery – $49.99
On-Site – $99.99
- Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner.
- Install any included software that is necessary for functionality on one computer.
- Configure the PC component for applicable use.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $29.99
Pickup & Delivery – $49.99
On-Site – $99.99
- Determine computer compatibility for, install/repair and configure 1 software title .
- Perform necessary software updates.
- Create desktop, start menu and quick launch bar access shortcuts.
* Software NOT included
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $99.99
Pickup & Delivery – $149.99
On-Site – $199.99
- Transfer your data to your new computer or other media.
- Install and configure online data backup.
- Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs.
- Create initial backup.
- Transfer data from your computer to a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer.
- Creation of a Windows System Restore Point.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $49.99
Pickup & Delivery – N/A
On-Site – $99.99
- Setup and configuration of your new printer – covers both local and network printers.
- Resolution of your printer issue to get it printing properly again.
- Answer any questions you have about printer features and functions.
- Help with wireless printers setup.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $49.99
Pickup & Delivery – $69.99
On-Site – $129.99
- Connect one existing and active email account to a computer or mobile phone.
- Reduce spam and protect against spyware and phishing emails.
- Troubleshoot an existing email account.
- Includes repair, configure and update the e-mail client.
* Must have all necessary passwords available and a working internet connection.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - N/A
Pickup & Delivery – $74.99
On-Site – $149.99
- Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers.
- Organize wires and cables with your cable ties (ties not included).
- Install one new software application (software not included).
- Install one peripheral or external device (device not included).
- Configure your new computer to access your existing Internet account and one existing e-mail account.
- Test your computer to make sure it is functioning properly
- Back up or transfer your computer data (up to 10 GB) to another medium (e.g., CD or DVD, internal or external hard drive, network-attached storage or another computer) and Import the data into an installed program or location.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $69.99
Pickup & Delivery – $99.99
On-Site – $199.99
- Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
- Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
- Remove unwanted programs and trialware Create desired user accounts (if applicable).
- Test and verify PC hardware and software functionality.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $49.99
Pickup & Delivery – N/A
On-Site – $99.99
- Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use from others.
- Configure internet, including ISP (internet service provider)
- Install and configure networking adapter on 2 computers/devices – (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.).
- Secure network from neighbors and outsiders.
- Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.).
- VoIP (voice over IP) set up and optimization.
- Repair network and internet connectivity if necessary.
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - N/A
Pickup & Delivery – $99.99
On-Site – $199.99
- Comprehensive data backup with archiving to external hard drive.
- Reinstallation of Operating System and latest device drivers.
- Installation of the latest service packs and all critical updates.
- Installation of all client supplied software titles.
- Complete hardware diagnostic check.
- Advanced hard drive and memory error testing.
- Thorough cleaning of entire computer system inside and out.
- Internal dust removal especially from CPU and Exhaust fans.
- Restoration of data back to computer system from extenal hard drive.
- Restoration of Email accounts including address book.
- Optimization of Internet settings with browsers favorites restored.
- Up to 1 hour of setup and instruction included.
- Reconnection to printers, scanners etc. with latest software & drivers.
- 30 day unconditional guarantee (excludes hardware failure).
- Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others.
- Configure internet, including ISP (internet service provider).
- Secure network.
- Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.).
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $69.99
Pickup & Delivery – $99.99
On-Site – $149.99
- Install antivirus and antispyware software with current definitions and application updates.
- Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
- Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer.
- Remove unwanted programs and trialware.
- Create desired user accounts (if applicable).
- Test and verify PC hardware and software functionality
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Posted 3 years, 6 months ago. Add a comment
Remote Assistance - $74.99
Pickup & Delivery – $99.99
On-Site – $199.99
- Install antivirus and antispyware software with current definitions and application updates.
- Remove all viruses, spyware, malware and rootkits on the computer .
- Repair any operating system issues (boot issues, blue screens, etc.) using industry standard tools.
- Apply system tweaks and modifications.
- Perform operating system critical updates.
- Test operating system for proper functionality.
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Posted 3 years, 6 months ago. Add a comment
